Privacy Policy

1. Who We Are

Business name: Self Care Clinic
Phone number: 07453 500264
Address:
Room within Upper Cuts Hairdresser
Upper Cuts Hairdresser
22 Hannah Street
Porth
Wales

For the purposes of data protection law, Self Care Clinic is the data controller of your personal information.

2. Information We Collect

We may collect and process the following types of personal data:

a) Information you provide to us

Name
Phone number
Date of birth (where relevant to treatment suitability)
Medical or health information (only where required for treatments)
Enquiry or booking details submitted through the website, social media, or in person

b) Automatically collected information

IP address
Browser type and version
Pages visited on our website
Date and time of visits

This information helps us improve our website and services.

3. How We Use Your Information

We use your personal data to:

Respond to enquiries and appointment requests
Provide treatments safely and appropriately
Maintain client records
Contact you regarding appointments, aftercare, or follow-ups
Improve our website and services
Meet legal and regulatory requirements

We do not sell or rent your personal data.

4. Medical & Sensitive Data

Some treatments require us to collect health or medical information. This data is:

Collected only where necessary
Stored securely
Accessed only by trained professionals
Used solely to ensure safe and suitable treatment

This data is processed under explicit consent and/or for the provision of healthcare services.

5. Marketing Communications

We may contact you with relevant updates, reminders, or offers only where consent has been given.

You can opt out of marketing communications at any time by contacting us on 07453 500264.

6. Sharing Your Data

We may share your data with trusted third parties only where necessary, such as:

Appointment booking or client management systems
Website hosting providers
Payment providers

All third parties are required to handle your data securely and in line with data protection laws.

7. Data Storage & Security

We take appropriate measures to protect your personal data, including:

Secure systems and restricted access
Password protection
Regular review of data handling practices

We retain personal data only for as long as necessary for legal, clinical, or business purposes.

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us by phone.

9. Cookies

Our website may use cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.